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Ability of rigorous follow ups
Ability to communicate with clients confidently - both verbal and written
Ability to available 24/7 on calls
Thorough knowledge of product / service
Ability to understand the circumstances and act accordingly
Making sure all the leads of the clients after placing orders are met
Ensuring the existing clients are satisfied through post - sales service
Always ask clients for true feedback
Acting as a point of contact for complaints and escalating issues to the concern
Understand client queries and solve them in any manner
Job Type: Full-time
Salary: ₹10,000.00 - ₹12,000.00 per month
Benefits:
- Cell phone reimbursement
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Siliguri, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- total work: 5 years (Required)
- Customer service: 3 years (Required)
Language:
- English (Required)
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