FUND IN
- Processing txn KPI speed must be min 5min
- Crediting player's deposit by Auto and manual Upload
- Fix portal and release Hold Deposit and Withdrawal (Hold D & W) once confirmed fund in
- Hand over important info to teammates
- Inform PE of any bank account and / or system issues that would affect members
- To communicate with JSP, for Mworkspace Module and Dashboard
- Address deposit concern or injury of PE and Cash Audit
- Create or process assigned JIRA ticket [Deposit, Over Credit 3rd party, Adjustments]
- Manage setting for bank downtime both in FMBO and Ninepay back offices
FUND OUT
- To ensure that member was paid according to its timeline
- To make sure that fund transfer was accurate and efficient at all times
- To keep all member receipts/ data for query purposes
- To update all necessary summary and records system and bank issue logs correctly
- Maintaining KPI speed VIP and FTW 15mins NON VIP 30mins
- To answer query emails
- To assist JIRA MWorkspace - Member Cancellation
- To process and monitor FMBO Accounts in automation is sunning well (have enough balance, unfreeze, and etc)
- To assist clear balance of retired account
- To top up all sim card of accounts to stay active
- To ensure the safety of the accounts (low exposure, active sim card, and token battery)
- To do correction of charge
FUND TRANSFER
- Executing all fund transfer needed in order to keep exposure low
- Keeping the daily operational banking cost to a minimum
- Updating all necessary reports and records correctly
- Forecast and Monitor excess funds
- Communicate with Payment Ops to request top up and buy MC
- Monitor and control deposit channels
- Monitor and maintain company's bank accounts.
Requirements
- a Bachelor Degree holder
- Willing to work in the office
Job Type: Full-time
Benefits:
- Company Christmas gift
- Company events
- Health insurance
- Life insurance
- On-site parking
- Opportunities for promotion
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Day shift
Application Question(s):
- Are you willing to work in the office?
- Do you have experience working in I-gaming Industry?
Education:
- Bachelor's (Required)
